The Foundation Skills for PA's and Executive Assistants Training is the first of the two-part training course designed to help aspiring PA’s and Executive Assistants acquire and develop the various basic skills required for that position.
After completing this course, you will have learned to: become highly organized and proactive, use your resources efficiently, use the techniques for effective verbal and nonverbal communication, manage your time more effectively & strategically, skilfully collaborate with others and much more. You can add more skills by taking the Advanced Skills for PA's and Executive Assistants Training Course.
This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.
You may attend the scheduled public classes or choose the Client Site Training course which could be tailored to your particular needs and schedule.
An administrative assistant is required to have various skills such as communication, management and organizational skills. An efficient executive assistant must plan, execute and manage both people and tasks.
The pdtraining Foundation Skills for Administrative and Executive Assistants Training Course provides learning and practice in various skills such as the use of non-verbal and verbal communication, organizing skills, planning meetings, conflict resolution, management of time, and more. The development of these skills empowers administrative assistants and executive assistants to efficiently fulfill any task given.
Advanced Skills for Administrative and Executive Assistants Training Course
Getting Organized (Part 1)
- Dealing with Email
- Managing Electronic Files
- Keeping Track of the Paper Trail
- Making the most of Voicemail
Getting Organized (Part 2)
- Keeping your Workspace Organized
- Using a To-do Book
- The Extra Mile: Adding Project Management Techniques to your Toolbox
- Managing your Time
- Keeping others on Track
- Maintaining schedules
Getting it all Done on Time
- The secret to staying on Track
- Goal setting
- Planning small Meetings
- Planning Large Meetings
- Organizing Travel
Verbal Communication skills
- Listening and Hearing: they aren't the same
- Asking Questions
- Communicating with Power
Foundation Skills for Administrative and Executive Assistants Training Course - Lesson 7
Non-Verbal Communication skills
- Body Language
- The signals you send to Others
- It's not what you say, It's how you say it
Foundation Skills for Administrative and Executive Assistants Training Course - Lesson 8
- Being Assertive
- Resolving Conflict
- Building Consensus
- Making Decisions
The Team of Two
- Working with your Manager
- Influencing skills
- What to do in sticky situations
Taking Care of Yourself
- Stress Management
- Dealing with a Heavy Workload
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Welcome to pd training, we are an Australian-owned international training and professional services organisation. We have around 400 specialist trainers across Australia delivering thousands of courses each year in our 16 areas of specialty.
We provide industry-leading post course reinforcement, a training management system, world-class Personality Profiling, and support custom training roll outs across Australia and the world.
Professional Development Training provides Australia's leading and most comprehensive training solution. Learners receive our exclusive industry-leading post course reinforcement framework to help them beat the forgetting curve, and make the most of the training.
Management receive a range of benefits including a training management system that makes quoting, booking and reporting on training easier and faster than ever before.