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Online Free Online Course by  Saylor Academy
Online / Free Online Course


In this course, you will learn the fundamentals of operations management as they apply to both production and service-based operations.  Successful completion of this course will empower you to implement the concepts you have learned in your place of business.  Even if you do not plan to work in operations, every department of every company has processes that must be completed; someone savvy with operations management will be able to improve just about any process.

Learning Outcomes
Upon successful completion of this course, students will be able to:
  • Explain the role of operations and its relationship with the other functional areas of a business organization;
  • Analyze operation processes from a variety of perspectives such as productivity, workflow, and quality;
  • Apply the “Transformation Model” as a construct for understanding the relationship between the inputs, processes, and outputs of an organization;
  • Explain techniques and methodologies for managing an organization’s productive resources;
  • Apply basic design principles to determine appropriate facility location and layout;
  • Explain quality management and apply quality management principles to continuous improvement in operations management;
  • Discuss the goal of Supply Chain Management and its application in a variety of organizational settings;
  • Identify the critical factors involved in inventory control systems; and
  • Identify the operational processes in the student’s own organization.
Course Requirements
In order to take this course, you must:

√    Have access to a computer.

√    Have continuous broadband Internet access.

√    Have the ability/permission to install plug-ins or software (e.g. Adobe Reader or Flash).

√    Have the ability to download and save files and documents to a computer.

√    Have the ability to open Microsoft files and documents (.doc, .ppt, .xls, etc.).

√    Have competency in the English language

√    Have read the Saylor Student Handbook.

√    Have completed the following courses listed in “The Core Program” of the Business Administration discipline: BUS103: Financial Accounting through BUS210: Corporate Communication.
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Saylor Academy’s mission is to open education to all.

Saylor Academy’s mission is sustained by the continued evolution of an open educational ecosystem, and we are dedicated partners in this movement. Saylor’s commitment to the open education ecosystem is founded not just on open educational resources and open source learning technologies, but also on open access to credentials, and ongoing open learning opportunities.

Guided by these beliefs, Saylor Academy is currently focused on the following projects:

Open Courses: Maintenance and Learner-Centered Improvements

  • A commitment to the OER community means that we’ll continue to replace open access materials with openly licensed ones in an effort to make Saylor courseware as reusable and remixable as possible.
  • Open courses require more instructional supports for learners, so our current improvements focus on ensuring better and more frequent opportunities for Saylor students to practice what they’re learning.

Open Credentials: Adding New Opportunities and Bolstering Existing Ones

  • We’re working on expanding our suite of Saylor Direct credit recommended exams, and we’re also keen on working with university partners to develop innovative and flexible partner degree launching and completion programs. ...
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