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The best leaders have a clear vision of their goals and the organization’s goals. More important, they have a passion that allows them to communicate that vision and rally others to share in and achieve it.
In “Becoming a Solutions Oriented Leader,” you’ll learn the personal leadership characteristics and skills that spark the kind of energy and enthusiasm that makes productivity and performance soar. You’ll get step-by-step guidelines and practical advice for transforming individuals into a creative, effective and peak-performing team.

The essential team leadership skills and time-tested ideas you’ll take away from this powerful workshop have been used by successful organizations and major corporations around the world.

Who Should Attend
  • Managers and Supervisors
  • HR Personnel
  • Help Desk
  • Staff
  • Frontline Staff
  • Administrative Assistants
  • Sales
  • Customer Service Personnel
  • IT Professionals
  • Team Leaders
  • Front Desk Personnel

Outline

Morning Session: Topics Covered

  • The Transition to Leader
  • Qualities of Success What Makes Great Leader
  • Leadership Style Assessment
  • Seven Blocks to Team Success and their Solutions
  • Building Your Team in Today’s Global Economy
  • Benefits of Involving a Team in the Planning Process
  • The Structure and Process of Building Your Teams

Afternoon Session: Topics Covered

  • Keys to Success in Forming World Class Teams
  • Communication Style Assessment
  • Moving the Team Vision to Team Results
  • Getting Others to Buy Your Plan
  • Creating Your Vision
  • Leaders Role during Change, Conflict and Adversity
  • Techniques for Handling Conflict
  • Team-Level Conflict Warning System
  • Case Study: Resolve This Conflict within the Team Assessment
  • Methods for Handling Conflict and Disagreement
  • Difficult Team Behaviors
  • Six Step Approach to Effective Individual Conflict Resolution
  • The Key Elements for Success
  • Managing the Big Three: Projects, People, and Proficiency
  • Core Team Values and Their Importance
  • The Language of Team Management
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