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Details

This course provides all the HR analytics methods and methodology you need break out of the reactive cycle and start making better talent management decisions using data.

Key contents include different methods for root cause analysis, KPI selection methodology, visualization best practices, financial modelling, statistics modelling as well as workforce and business strategy alignment.

Training Outcomes & Goals

  1. Learn various analytics methodologies that can be used to identify drivers and root causes.
  2. Gain advanced knowledge of HR metrics and KPI selection.
  3. Show effective use of visualization and chart in presentation and analyses.
  4. Understand the challenges, opportunities and steps required for data integration.
  5. Utilize statistics and advanced analytics toolkit to measure the impact of human capital on financial performance.
  6. Outline elements and steps in aligning workforce to business strategy.

Course Delivery

Outline

Section 1: Methodology - Identifying Drivers and Root Causes

  • Video 1.1 - Section opening and key summary learning points (07:05)
    • Additional links and reading materials
  • Video 1.2 - Brainstorming  (04:55)
    • Quick reality check (1.2)
  • Video 1.3 - Fishbone diagram: cause and effect analysis (04:05)
    • Quick quiz (6.3)
  • Video 1.4 - Pareto chart (05:52)
    • Quick quiz (1.4)
  • Video 1.5 - Workforce segmentation - Cohort analysis (11:45)
    • Quick quiz (1.5)
  • 1.6 – Hands-on Exercise: Fishbone diagram, root cause analysis and interpretation
  • Video 1.7 - Section closing and summary learning points (00:10)
    • Section quiz - 7 questions

Section 2: Metrics: Good, Important, and Critical Metrics

  • Video 2.1 - Section opening and key summary learning points (05:04)
    • Additional links and reading materials
  • Video 2.2 - Key metrics & KPI selection methodology (09:25)
    • Quick quiz (2.2)
  • Video 2.3 - Examples for linking human capital to metrics (09:00)
    • Quick quiz (2.3)
  • Video 2.4 - Balanced scorecard (06:55)
    • Quick survey (2.4)
  • Video 2.5 - Example - Metrics and KPIs in the recruiting process (06:30)
  • Video 2.6 - Case study: SE Asia Property’s scorecard (06:12)
    • Quick quiz (2.6)
  • Video 2.7 - Application of balanced scorecard in HR (05:14)
    • Quick quiz (2.7)
  • Video 2.8 - More balanced scorecard examples (15:55)
  • 2.9 - Exercise: Building scorecard and business case
  • Video 2.10 - Section closing and summary learning points (01:00)
    • Section quiz - 7 questions

Section 3: Data Modeling and Visualization

  • Video 3.1 - Section opening and summary learning points (01:11)
    • Additional links and reading materials
  • Video 3.2 - Data modeling and data quality (10:36)
    • Quick quiz (3.2)
  • Video 3.3 - Case study: United Parcel Services’s ROI of leadership (06:16)
    • Quick quiz (3.3)
  • Video 3.4 - Case study: Virgin Pulse’s productivity gain from wellness program (07:25)
    • Quick quiz (3.4)
  • Video 3.5 - Case study: Snohomish County’s workforce planning model (10:32)
    • Quick quiz (3.5)
  • Video 3.6 - Visualization techniques (05:35)
    • Quick quiz (3.6)
  • 3.7 – Hands-on Exercise: Charting
  • Video 3.8 - Advanced visuals and best practices (02:25)
    • Quick quiz (3.8)
  • Video 3.9 - Section closing and summary learning points (00:52)
    • Section quiz - 7 questions

Section 4: Statistics and Advanced Analysis Toolkit

  • Video 4.1 - Section opening and summary learning points (01:57)
    • Additional links and reading materials
  • Video 4.2 - Financial vs. statistical modeling (11:10)
    • Quick quiz (4.2)
  • Video 4.3 - Statistical modeling (09:26)
    • Quick quiz (4.3)
  • Video 4.4 - Outliers in Workforce Analytics (08:51)
    • Quick quiz (4.4)
  • 4.5 - Hands-on Exercise: Modeling the workforce to improve productivity
  • Video 4.6 - Financial Modeling (05:00)
    • Quick quiz (4.6)
  • Video 4.7 – Case study: ScoField Financial’s turnover and retention drivers (11:50)
    • Quick quiz (4.7)
  • Video 4.8 - Section closing and summary learning points (01:18)
    • Section quiz - 7 questions

Section 5: Aligning Workforce to Business Strategy

  • Video 5.1 - Section opening and summary learning points (02:21)
    • Additional links and reading materials
  • Video 5.2 - Why bother aligning workforce to business strategy (09:38)
    • Quick quiz (5.2)
  • Video 5.3 - Linking workforce to business strategy (21:17)
    • Quick quiz (5.3)
  • Video 5.4 - Building a bridge between HR and Finance (05:17)
    • Quick quiz (5.4)
  • Video 5.5 - A step-by-step guide to link workforce to business strategy (28:08)
    • Quick quiz (5.5)
  • Video 5.6 - Workforce strategy linkage example: Oil & Gas (03:48)
    • Quick quiz (5.6)
  • Video 5.7 - Workforce strategy linkage example: Financial Services (03:03)
    • Quick quiz (5.7)
  • 5.8 – Hands-on Exercise: Linking workforce to business strategy
  • Video 5.9 - Section closing and summary learning points (01:07)
    • Section quiz - 7 questions

Section 6: Workforce Analytics Review

Video 6.1 - Workforce Analytics review (10:02)

Speaker/s

Jeff Higgins – HCMI CEO

Jeff is a global thought leader with 25 years combined workforce planning, analytics and finance experience supporting Fortune™ 500 companies. Jeff has helped organizations around the world quantify the ROI of workforce decisions and realize cost saving opportunities of up to $1.0 billion USD. Jeff is both a former senior HR executive and former CFO, and a regular speaker at HR events.

Previously, Mr. Higgins worked in finance at Johnson & Johnson, Colgate Palmolive, Klune Industries and a senior HR leader at Countrywide Financial, IndyMac Bank, and Inform, a leading analytics software co. Jeff is on the SHRM Global Standards Committee on human capital, the Center for Talent Reporting board and founding member, PwC Saratoga Institute advisory council.

Special Offer

Workforce Analytics Bundle
Introduction to Workforce Analytics + Workforce Analytics Metrics & Methods
Save $200 by enrolling in multiple courses at the same time.
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HCMI's mission is to fundamentally change how workforce decisions are made by linking people investments to business outcomes through advanced analytics and dynamic visualization. Nearly a decade ago we pioneered the rigorous financial measurement of Human Capital ROI with the Human Capital Financial Statement (HCF$™), a strategic tool for senior leaders to optimize workforce decisions regarding capability, capacity, cost, and performance. 

In 2016, having developed sophisticated workforce analytics tools for 100's of consulting projects across the globe, we pioneered SOLVE™  Workforce Intelligence Software, the first workforce analytics software that links workforce investments to business outcomes. And in 2018, we create the HCMI On-Line Academy to provide on-demand global access to our world-class workforce analytics and workforce training curriculum.

Today, HCMI and SOLVE™ remain industry leaders. With our headquarters in the thriving technology hub of L.A.'s Silicon Beach and a presence 3 continents, we continue to innovate our technology and services to provide organizations with the actionable intelligence to maximize the return on their workforce investments.

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