A Civil Workplace: Managing rudeness in the workplace in order to increase productivity and employee retention
Details
247compliance is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.
OVERVIEW
A Civil Workplace: Managing rudeness in the workplace in order to increase productivity and employee retention. Rudeness destroys morale. Low morale increases employee turnover while reducing productivity. Today’s course will address how leaders (official leaders or otherwise) can put an end to rudeness in the workplace before and after it start.
LEARNING OBJECTIVES
- Civil versus uncivil behavior defined
- Bullying defined and clarified
- Harassment defined and clarified
- How corporate values can help you hold people accountable for their behavior
- The costs of low morale and turnover
- The benefits of a civil workplace
WHY SHOULD YOU ATTEND
Be the change you want to see in your work environment. Life is stressful enough, work should not be an excess amount of stress due to rudeness and uncivil behavior.
AREAS COVERED
We will review the definitions of civil and uncivil behavior as well as the difference between bullying and harassment. We will take a deep dive into using corporate values to hold people accountable for their behavior. Finally we will discuss why this maters: the cost of low morale and turnover vs the benefits of a civil workplace.
WHO WILL BENEFIT?
Supervisors or team leaders, but this would also be useful for coordinators too.
SPEAKER
Wendy Sellers, The HR Lady ® - HR Consultant, Leadership Coach, Adjunct Faculty, Speaker, Author.
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