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In many organizations, "coaching" is being used as synonymous with "discipline." They are not the same thing. Coaching is about developing an employee’s strengths to benefit the organization.
Why you should Attend:Are your employees going thorough the motions at work or are they giving your organization their best effort? If you could improve profitability by 48%, would you? Of course, you would! Better leaders lead to better performance which leads to better profitability.Areas Covered in the Session:
- What do we mean by "coaching"?
- Why coach?
- What is required to successfully coach?
- Review the coaching skill set (setting expectations and goals, ask vs. tell, giving feedback, delegation)
- Coaching teams
Who Will Benefit:
- Organizational Leaders at all levels
- HR Professionals
Penny D.Miller entered the HR field when she joined the Air Force after college with a degree in Biology from Purdue University. She received a masters degree in Management while stationed in the United Kingdom. Her final assignment was at Sheppard
Air Force Base in Wichita Falls, TX, where she had responsibility for the HR functions for 12,000 employees, military and civilian, as well as approximately 40,000 students who attend technical training at the base annually.
After her Air Force career, Penny launched her civilian career, first as a headhunter for the construction industry and then as Director of HR for a large multi-specialty clinic. She progressed in that position to co-COO before starting her own HR consulting
company, My HR Department. Penny has a passion for helping companies become more profitable and she believes the primary leverage point to do that is the first-line supervisor. Most of her consulting practice centers around training and coaching leaders at
all levels of the organization to be better performance coaches. Penny has authored two books, focused on developing first-line leaders: Winning the War for Profit: Developing Leaders Where It Really Matters and Leadership in the Trenches: Developing Front-Line
Leaders. In addition to her consulting work, Penny is an adjunct instructor at Midwestern State University and Wayland Baptist University, teaching courses in management and human resources.
Penny has earned designation as a Senior Professional in Human Resources (SPHR), a SHRM-Senior Certified Professional (SHRM-SCP) and a Certified Employee Benefits Specialist (CEBS
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