Browse 19 Customer Relationship Management courses in USA
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Courses > Customer Service > Customer Relationship Management
Customer Relationship Management
Gaining Commitments to Action/Closing - Online Self-Paced
Online Short Course by
Quantum Learning Solutions, Inc.
In this course we will discuss a variety of techniques for gaining little commitments from a prospect to advance the sale. You will learn the difference between low pressure and high pressure closing ...
Online Live
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USD 37.00
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In this course we will discuss a variety of techniques for gaining little commitments from a prospect to advance the sale. You will learn the difference between low pressure and high pressure closing ...
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Reinforcing Your Understanding of Behavioral Styles for Customer Service - Online Self-Paced
Online Short Course by
Quantum Learning Solutions, Inc.
A shortened version of Understanding Behavioral Styles for Customer Service. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication ...
Online Live
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USD 20.00
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A shortened version of Understanding Behavioral Styles for Customer Service. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication ...
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Customer Service Training and Development Library - Online Self-Paced
Online Short Course by
Quantum Learning Solutions, Inc.
The individual Customer Service representative today holds extraordinary influence over the consumer's entire relationship with a company. Maximizing the positive response potential for each Customer ...
Online Live
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USD 185.00
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The individual Customer Service representative today holds extraordinary influence over the consumer's entire relationship with a company. Maximizing the positive response potential for each Customer ...
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Establishing Credibility and Trust For Customer Service - Online Self-Paced
Online Short Course by
Quantum Learning Solutions, Inc.
Decisions to stay with one vendor or supplier require all the people who come in contact with the customer to establish some level of credibility and trust. Establishing positive credibility and trust ...
Online Live
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USD 37.00
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Decisions to stay with one vendor or supplier require all the people who come in contact with the customer to establish some level of credibility and trust. Establishing positive credibility and trust ...
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Handling Customer Complaints - Online Self-Paced
Online Short Course by
Quantum Learning Solutions, Inc.
This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive. Audience: Customer Service/Care Professionals Account Managers ...
Online Live
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USD 37.00
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This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive. Audience: Customer Service/Care Professionals Account Managers ...
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Consumer Behavior VU Pak
Online Free Online Course by
World Mentoring Academy
Language: English Professors: Michael Williams
Online Live
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FREE Online Free Online Course
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Language: English Professors: Michael Williams
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Designing and Managing Best-in-Class Customer Engagement Programs (RA04)
Seminar by
Burke Institute
This comprehensive 3 day seminar is focused on designing best-in-class customer engagement programs, performing insightful data analytics, and effectively communicating the findings, to achieve superior ...
This comprehensive 3 day seminar is focused on designing best-in-class customer engagement programs, performing insightful data analytics, and effectively communicating the findings, to achieve superior ...
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Questions Are The Answer For Customer Service - Online Self-Paced
Online Short Course by
Quantum Learning Solutions, Inc.
This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, ...
Online Live
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USD 37.00
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This course will provide you with examples of good questions that you can use immediately to get the information you need. You will learn the difference between open-ended and closed-ended questions, ...
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Delivering Exceptional Customer Service
Online Free Online Course by
SoundViewPro
Your organization’s customer service experience can be the difference between a “one-and-done” customer and a “promoter” who will create more customers for your company. Customer service expert Steve Curtin ...
Online Live
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FREE Online Free Online Course
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Your organization’s customer service experience can be the difference between a “one-and-done” customer and a “promoter” who will create more customers for your company. Customer service expert Steve Curtin ...
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CUST105: Customer Service
Online Free Online Course by
Saylor Academy
This course is designed to teach you about the customer service work environment, methods for successful customer relations, and career advancement tactics. This is the capstone course in the Saylor Customer ...
Online Live
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FREE Online Free Online Course
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This course is designed to teach you about the customer service work environment, methods for successful customer relations, and career advancement tactics. This is the capstone course in the Saylor Customer ...
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