Contemporary Hospitality & Service Management
Online Free Online Course by
World Mentoring Academy
Online
/ Free Online Course
Details
An exploration of table service principles and skills with an emphasis on customer service in a restaurant. The focus will be placed on wine, beer, coffee, tea, and non-alcoholic beverage service. Topics include guest relations, professional communications,
order taking in an à la carte environment, service sequence, point-of sale systems, cash handling, beginning merchandising, table skills, and dining room preparation.
Resources: Open Courseware from Adam Smith College, Georgia Organics, The Chef's Academy, MIT, Atlantic Cape CC, Manage Your Bar, UC Berkeley, Stanford along with many of the World's finest University's.
Language: English
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World Mentoring Academy is offering FREE Open Courseware. Setup a free user account & select courses with video lectures, Syllabus, Free textbooks when avail., assignments/homework, testing from MIT, Harvard, UC Berkeley, Stanford, U of Mich, Yale along with many of the World's finest University's (700+courses/24-48+ Lectures)
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