Formal Hospitality & Service Management
Online Free Online Course by
World Mentoring Academy
Online
/ Free Online Course
Details
A review and applications of the principles of fine service and hospitality in an à la carte restaurant serving the public. The course, will emphasize customer service, wine and spirits, restaurant trends, merchandising, and sales. Students study and participate
in the fundamentals of reservation and point-ofsale systems, controlling inventory, merchandising products and services, managing costs, assuring high-quality service to all customers, and managing service.
Resources: Open Courseware from Adam Smith College, Georgia Organics, The Chef's Academy, MIT, Atlantic Cape CC, Manage Your Bar, UC Berkeley, Stanford along with many of the World's finest University's.
Language: English
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World Mentoring Academy is offering FREE Open Courseware. Setup a free user account & select courses with video lectures, Syllabus, Free textbooks when avail., assignments/homework, testing from MIT, Harvard, UC Berkeley, Stanford, U of Mich, Yale along with many of the World's finest University's (700+courses/24-48+ Lectures)
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