Will Your Front Line Cost You Millions?
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Over the years financial institutions have lost millions of dollars to simple errors that tellers make that can easily be avoided. Do your tellers know the simple rules? What should you do when checks and accounts don’t match? How do you handle deceased customer's checks? This program will explain complex legal issues with straightforward and easy to understand rules of thumb.
covered topics:- Checks, endorsements and accounts
- Deceased customer checks
- Checks payable to entities and to the financial institution
- Who's liable for what?
- Signatures on accounts
- Names not matching account records
- Filling out deposit slips
- Fiduciary signatures
This webinar will benefit tellers, new account representatives, business bankers, personal bankers, branch managers, training and all front line personnel.
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The staff at TTS has been working with the financial industry since 1983. Total Training Solutions has delivered training in many formats from classroom to web-based.
Total Training Solutions has produced dozens of videotapes, cd-roms and self-paced online compliance training programs. These programs constantly receive high acclaim and are recognized as some of the best in the industry.
We have worked exclusively with the financial industry since our founding. Because of this, we understand the needs of training departments in financial institutions and are alert to changes which affect the industry. We maintain a network of consultants throughout the country who serve as subject matter experts when needed.
Total Training Solutions has produced dozens of videotapes, cd-roms and self-paced online compliance training programs. These programs constantly receive high acclaim and are recognized as some of the best in the industry.
We have worked exclusively with the financial industry since our founding. Because of this, we understand the needs of training departments in financial institutions and are alert to changes which affect the industry. We maintain a network of consultants throughout the country who serve as subject matter experts when needed.