Reinforcing Your Understanding of Behavioral Styles for Customer Service - Online Self-Paced
Online Short Course by
Quantum Learning Solutions, Inc.
Inquire Now
Online
/ Short Course
Details
A shortened version of Understanding Behavioral Styles for Customer Service. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity.
Audience:
- Leaders/Management Professionals
- Sales Professionals
- Customer Service/Care Professionals
- Anyone familiar with Behavioral Styles that wants to refresh their understanding (See the full Understanding Behavioral Styles course for details)
5 Lessons (Approx. 1 hours):
- Recognizing Behavioral Styles
- Improve Your Performance
- Reading and Reacting to People
- Practical Application of Knowledge
- Knowledge Assessment
Outline
5 Lessons (Approx. 1 hours):
- Recognizing Behavioral Styles
- Improve Your Performance
- Reading and Reacting to People
- Practical Application of Knowledge
- Knowledge Assessment
Special Offer
This is an online self-paced course that can be taken 24/7.
Reviews
Be the first to write a review about this course.
Write a Review
Our corporate training programs elevate your greatest asset: your people. We transform teams into innovation engines: active, collaborative, solution-oriented. And we develop leaders who can engage and reinforce these same competencies. All together, we help companies redefine their culture—driving the difference between business that gets done and business that’s wildly successful.
Related Courses
Quantum Learning Solutions, Inc.
Quantum Learning Solutions, Inc.
Corporate Sales Coaches
Quantum Learning Solutions, Inc.
