ITIL 4 Leader: Digital and IT Strategy Course - Accredited
Details
The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.
This 18-hour course adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.
Prerequisites: ITIL 4 Foundation
Outline
Course Objectives: This course focuses on the alignment of digital business strategy with IT strategy. Attendees acquire an understanding of:
- How disruption from new technologies are impacting organizations in every industry
- How business leaders are responding
- How to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success
Speaker/s
Schedules
| Tue, Wed, Thu, Fri | 10:00 AM — 04:00 PM |
Platform: Zoom
| No. of Days: | 4 |
We are a certified woman-owned small business, established in 2003. ITSM Academy provides IT Service Management (ITSM) education and advice in public, corporate onsite and virtual classrooms. We've built our model so that our training is interesting, interactive and sustainable. Our business values are founded on trust, loyalty, professionalism and long term relationships. ...educate and inspire is not just ITSM Academy’s corporate slogan, it speaks to our core mission and goal.
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