Facilitation Skills Training Course
Details
This Facilitation Skills training course provides leaders or managers with the ability to guide, assist or make it easy for their groups or teams to achieve their goals through productive and efficient meetings, planning sessions and related activities.
This Facilitation Skills training course covers the following topics: definition and purpose of facilitation, role of the facilitator, the various tools and techniques to be used for effective facilitation, how to deal with disruptions and difficult group members, managing expectations and much more.
This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.
You may attend the scheduled public classes or choose the Client Site Training course which could be tailored to your particular needs and schedule.
http://professionaldevelopmenttraining.com/courses/facilitation-skills-training-in-atlanta-baltimore-boston-charlotte-chicago-los-angeles-new-york-miami-orlando-philadelphia-seattle-and-us-wide
Outline
Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating easy decision making, facilitation can make any organization make better decisions.
This Facilitation training course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings.
Looking for something more advanced? Try the Advanced Facilitation Skills Training Course
Understanding Facilitation
- What is Facilitation?
- What is a Facilitator?
- When is Facilitation Appropriate?
Process vs. Content
- About Process
- About Content
- A Facilitator's Focus
Laying the Groundwork
- Choosing a Facilitated Approach
- Planning for a Facilitated Meeting
- Collecting Data
Tuckman and Jensen's Model of Team Development
- Stage One: Forming
- Stage Two: Storming
- Stage Three: Norming
- Stage Four: Performing
Building Consensus
- Encouraging Participation
- Gathering Information
- Presenting Information
- Synthesizing and Summarizing
Reaching a Decision Point
- Identifying the Options
- Creating a Shortlist
- Choosing a Solution
- Using the Multi-Option Technique
Dealing with Difficult People
- Addressing Disruptions
- Common Types of Difficult People and How to Handle Them
- Helping the Group Resolve Issues on their Own
Addressing Group Dysfunction
- Using Ground Rules to Prevent Dysfunction
- Restating and Reframing Issues
- Getting People Back on Track
About Intervention
- Why Intervention may be Necessary
- When to Intervene
- Levels of Intervention
Intervention Techniques
- Using your Processes
- Boomerang it Back
- ICE It: Identity, Check for Agreement, Evaluate how to Resolve
Schedules
No. of Days: | 1 |
Total Hours: | 7 |
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