Supervising Others Training Course
Details
This Supervision Training Program is designed to help supervisors develop the skills to become more confident, efficient and effective in supervising others to achieve targeted levels of productivity and promote teamwork with a common goal.
After attending this course, you will have learned through exercises, practical examples, case studies, and clear guidelines: how to set clear expectations for team members, effective ways of assigning work (dictatorial, collaborative, etc.), extent of supervision and other factors in effective delegation, the 80/20 rule in managing your time, conflict resolution strategies and much more.
This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.
You may attend the scheduled public classes or choose the Client Site Training course which could be tailored to your particular needs and schedule.
http://professionaldevelopmenttraining.com/courses/supervision-training-in-atlanta-baltimore-boston-charlotte-chicago-los-angeles-new-york-miami-orlando-philadelphia-seattle-and-us-wide
Outline
This Supervision Training Program will help supervisors become more efficient and proficient at delegating, managing time, setting goals and expectations, providing feedback, resolving conflict and administering discipline.
All too often great team members are promoted to a supervisory role without consideration that supervising is a completely different skill set to that which made them stand out as part of the team.
Supervision Training Course helps people handling supervisory roles to improve their skills, confidence and management abilities. This training will benefit new supervisors and anyone who wants to improve their skills in supervising others ensuring productivity and team cohesion.
Setting Expectations
- Defining the requirements
- Identifying opportunities for improvement and growth
- Setting verbal expectations
- Putting expectations in writing
Setting Goals
- Understanding cascading goals
- Setting S.M.A.R.T. goals
- Helping others set goals
Assigning Work
- General principles
- The Dictatorial Approach
- The Apple-Picking Approach
- The Collaborative Approach
Degrees of Delegation
- Level One: Complete Supervision
- Level Two: Partial supervision
- Level Three: Complete independence
Implementing Delegation
- Deciding to delegate
- To whom should you delegate
- Providing instructions
- Monitoring the results
- Troubleshooting delegation
Providing Feedback
- Characteristics of good feedback
- Feedback delivery tools
- Informal feedback
- Formal feedback
Managing your Time
- The 80/20 Rule
- Prioritizing with the Urgent-Important Matrix
- Using a Productivity Journal
- Using routines to simplify your work day
Resolving Conflict
- Using a conflict resolution process
- Maintaining fairness
- Seeking help within the team
- Seeking help outside the team
Tips for Special Situations
- What to do if you've been promoted within the team
- What to do if you're leading a brand new team
- What to do if you're taking on an established team
A Survival Guide for the New Supervisor
- Ask the right questions of the right people
- Go to Gemba
- Keep learning!
Schedules
| No. of Days: | 1 |
| Total Hours: | 7 |
Welcome to pd training, we are an Australian-owned international training and professional services organisation. We have around 400 specialist trainers across Australia delivering thousands of courses each year in our 16 areas of specialty.
We provide industry-leading post course reinforcement, a training management system, world-class Personality Profiling, and support custom training roll outs across Australia and the world.
Professional Development Training provides Australia's leading and most comprehensive training solution. Learners receive our exclusive industry-leading post course reinforcement framework to help them beat the forgetting curve, and make the most of the training.
Management receive a range of benefits including a training management system that makes quoting, booking and reporting on training easier and faster than ever before.
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