Conflict Management and Effective Negotiations
Details
This workshop utilizes the Thomas Kilmann Conflict Indicator to help your workers understand their own approaches to conflict resolution.
The on-line, self-scored assessment identifies their over-use and under-use of the five methods of conflict resolution. Interpretation and feedback materials help them understand the most appropriate uses for each conflict-handling mode. The five response modes in conflict situations are:
Competing: High assertiveness and low cooperativeness. The goal is "to win".
Collaborating: High assertiveness and high cooperativeness. The goal is to find a win-win solution."
Compromising: Moderate assertiveness and moderate cooperativeness. The goal is to find a middle ground."
Avoidance: Low assertiveness and low cooperativeness. The goal is to delay."
Accommodating: Low assertiveness and high cooperativeness. The goal is to "yield."
Participants will learn the value of conflict, and tools and techniques for effective conflict resolution. The group will also learn negotiation tactics that create win-win results.
Choose a half day, one or two day training format to assure the results you want in the timeline you have available.
Choose our location or the location of your choice. We bring portable activities to locations worldwide to build collaboration, interaction and hands-on learning.
Key Learnings:
Participants will learn the value of conflict, and tools and techniques for effective conflict resolution. The group will also learn negotiation tactics that create win-win results.
Program Outcomes:
- Teaches the participant to open productive dialogue about conflict.
- Explains conflict behaviors in five easy-to-understand modes.
- Teaches the most appropriate uses for each conflict-handling mode.
Is the most widely used conflict management assessment available.
We’re The Corporate Learning Institute, and our services span your performance needs from developing effective individual contributors, managers and leaders to creating the strategies that will build your future success.
As organizational coaches and action facilitators, we help you build a workforce ready and able to take on the challenges of growth and change. Here’s how we do it:
- We partner with you to determine your needs.
- Then, we create a personalized solution-whether it is workforce performance skill building service, coaching programs or a tactical strategic plan.
- We deliver innovative instructor-led training classes, personal coaching services and strategic facilitation coaching that fits your time and budget.
- We monitor and evaluate results and offer you feedback on both gains and your next step opportunities.
We are the experts in training, coaching and strategic facilitation. We bring in the best content expertise and blend it with your culture and specific needs.
CLI staff is an unusual blend of credentialed, seasoned practitioners with the incredible ability to relate to you and your people. But then we have had years to master the things you need most-effective performance and strategy solutions. ...
