Boost Your Team's Knowledge with ITIL 4 Certification: FREE
Details
Register for our webinar to gain knowledge about the process map and the importance of ITIL® training.
Agenda:
- ITIL® 4 Process Map
- Why is ITIL® training necessary?
- The four dimensions of service management
- The updated continual improvement model
- ITIL® practices and how they differ from processes
- Q&A session with the speaker
Al Lucas: Al is an ITIL® Certified subject matter expert who has been recognized as ComputerWorld Premier 100 IT Leader for 2011. He brings with him a diversified experience of 33+ years of planning and executing strategic information technology initiatives in various industries. Al has provided training and consulting services on business strategy, technology, operations, ITIL®/ ITSM®, and trained professionals on the Internet, web page development, remote access, and other telecommunications technologies.
NetCom Learning helps build innovative learning organizations in the workplace by structuring a smarter workforce, supporting learning changes, and driving learning growth. Since 1998 we have been empowering organizations to reach optimal performance results and address challenges by managing all aspects of organizational learning.
NetCom Learning is honored to be recognized as Microsoft's Worldwide Training Partner of the Year by Microsoft and as a Top 20 IT Training Company by TrainingIndustry.com for three years. We offer over 1,500 courses available to organizations around the world, encompassing all your technology and business training needs. From authorized or foundational training to specialized certifications, we empower organizations to achieve a competitive advantage. In addition, we provide customers with a choice of customized private programs, convenient scheduling options, flexible delivery formats, and continuous learning support, all tailored towards minimizing the skills gap and gaining maximum business impact for your organization. ...
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