Emotional Intelligence (EQ) for Professionals Training Course
Details
The Emotional Intelligence (EQ) For Professionals training course teaches you how to develop your emotional intelligence or your ability to manage your responses based on your objective assessment of different personalities and situations.
After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ, self-management, self-awareness, self-regulation, self-motivation, how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having high EQ at home and in the workplace and much more.
This comprehensive training course is now available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, Orlando, New York, Philadelphia, San Antonio and Seattle.
You may attend the scheduled public classes or choose the Client Site Training course which could be tailored to your particular needs and schedule.
http://professionaldevelopmenttraining.com/courses/emotional-intelligence-for-professionals-training-in-atlanta-baltimore-boston-charlotte-chicago-los-angeles-new-york-miami-orlando-philadelphia-seattle-and-usa-wide
Outline
Healthy emotions + Clear thinking + Appropriate action = High EQ
Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the style of individuals and adjust your communications accordingly.
This one day training course is useful for anyone who leads or works with other people, no matter the size of the organization. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation, and empathy. It will also include interpersonal skills.
Participants will learn to develop and implement these competencies to enhance their relationships in work and in life by increasing their understanding of social and emotional behaviors, and learning how to adapt and manage their responses to particular situations.
Emotional Intelligence (EQ) For Professionals Training Course - Lesson 1Getting Started
- Housekeeping Items
- Workshop Objectives
- The Parking Lot
- Action Plan
What is Emotional Intelligence?
- Benefits of Emotional Intelligence
- Snapshot of Academic Theory of EI & Assessing EQ
- 5 Dimensions of the Trait EI Model
- Lesson 2 Workbook Activity: EQ Self-Assessment
Self-Awareness (SA)
- Self-Awareness
- Self-Management
- Seeing the Other Side
- Giving in Without Giving Up – The Art of Compromise
- Life Positions – You and Only You Can Choose Your Mindset
- Lesson 3 Workbook Activities
Self-Regulation/Managing Emotions (ME)
- The ‘EQ brain’ and How it Works
- The Science of Emotions
- Amygdala Hijack - What’s Happening Inside Our Head When We Lose Control
- Understanding Emotions
- Find Your Self-Control… Take Back Your Amygdala
- Using Coping Thoughts
- Relaxation Techniques
- Lesson 4 Workbook Activities
Self-Motivation (M)
- Optimism
- Pessimism
- The Balance between Optimism and Pessimism
- The Power of Re-Framing: The Balance between Optimism and Pessimism
- Lesson 5 Workbook Activity
Empathy (E)
- What are the Barriers to Empathy?
- Developing Your Empathy
- Lesson 6 Workbook Activity
Social Skills (SS)
- Making an Impact
- Creating a Powerful First Impression
- Assessing a Situation
- Being Zealous without Being Offensive
- Traits of a Person with High Social Skills
Skills in Emotional Intelligence
- How to Accurately Perceive Emotions
- Use Emotions to Facilitate Thinking
- Understand Emotional Meanings
- Manage Emotions
- Lesson 8 Workbook Activity
Verbal Communication Skills
- Verbal Communication – Clear Message, Emotionally Effective
- Focused Listening
- Asking Questions
- Communicating with Flexibility and Authenticity
Non-Verbal Communication Skills
- Body Language
- The Signals You Send to Others
- It’s Not What You Say, It’s How You Say It
Social Management and Responsibility
- Articulate your Emotions Using Language
- Business Practices
- Understand Emotions and How to Manage Them in the Workplace
- Role of Emotional Intelligence at Work
- Disagreeing Constructively
Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
Welcome to pd training, we are an Australian-owned international training and professional services organisation. We have around 400 specialist trainers across Australia delivering thousands of courses each year in our 16 areas of specialty.
We provide industry-leading post course reinforcement, a training management system, world-class Personality Profiling, and support custom training roll outs across Australia and the world.
Professional Development Training provides Australia's leading and most comprehensive training solution. Learners receive our exclusive industry-leading post course reinforcement framework to help them beat the forgetting curve, and make the most of the training.
Management receive a range of benefits including a training management system that makes quoting, booking and reporting on training easier and faster than ever before.
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