Business Analyst

Module 1 - Introduction to the BA Role

• What is a Business Analyst?
• The evolving role of the Business Analyst
• The BA roadmap - different ‘levels’ of business analysis
• The basic rules of Business Analysis
• IT and non-IT change

Module 2 – Project Definition and Scoping

• Aspects of a project
• The importance of understanding and defining objectives and scope and identifying stakeholders
• Projects phases and deliverables
• The role of the BA across the project lifecycle
• Project approaches (and how they affect the BA) – Waterfall, Agile, Iterative, Incremental

Module 3 - Interviewing and Fact Finding

• The user perception of IT and projects.
• How to interview different types of user and how to capture and assimilate information.
• How to use workshops effectively for requirements gathering.

Module 4 - Requirements Definition

• What are requirements, why they need to be defined and different techniques for documenting requirements
• Types of requirement including Business, Functional and Non-Functional
• The importance of defining requirements at a high and low level of detail
• The difference between requirements and solutions
• Where requirements come from and how to identify them
• How to work with business stakeholders to drive out high quality requirements

Module 5 - Process Modelling

• Examines business process modelling and why and when it should be used
• Introduces the industry standard process modelling technique - BPMN
• Diagram levelling (how much detail to show in a diagram)
• Przcess modelling as a requirements definition tool

Module 6 - Data Modelling

• Why and when the BA should do data modelling.
• How to build entity relationship diagrams and define attributes.

Module 7 – Ensuring Requirements Quality

• Development of Use Cases and scenarios
• Requirements quality criteria

Module 8 - Managing Delivery

• Getting to solutions - the role of the BA beyond the requirements definition phase
• Defining detailed requirements – how much detail do you need?
• Identifying business impact
• Supporting business implementation

Module 9 – Requirements Engineering Techniques

• Production of a Requirements Catalogue
• Requirements Databases and CASE tools
• Knowledge Types and Investigative Techniques
• Prototyping
• Structured Walkthroughs
• Requirements Management